Privacy Policy

At BetterDivorce, we know that the information people share with us can be very personal. Divorce and separation involve some of the most private parts of your life. We take that seriously. This Privacy Policy explains what information we collect, why we need it, what we do with it and the choices you have about your information.

1. Who we are: BetterDivorce is a trading name of Gemma Reading Consulting Limited. When you use BetterDivorce, Gemma Reading Consulting Limited is responsible for the personal information we collect and use.

2. What information do we collect?: The information we collect depends on how you use BetterDivorce. This may include your name, contact details, account logins, and information about your marriage, children, and finances.

3. Information we collect automatically: When you visit the website, we may collect technical information automatically, such as IP address and device information, using cookies.

4. How we use your information: We use your information to provide and manage BetterDivorce, process bookings, improve services, and comply with legal obligations.

5. Legal basis for processing: We only process your personal information where we have a legal basis to do so, such as contract performance, legal obligation, or legitimate interests.

6. Consent: Where we rely on your consent to process your information, you have the right to withdraw that consent at any time.

7. Sharing your information: We may share your information with trusted third-party service providers who help us run our business and provide our services.

8. International transfers: We may transfer your personal information to countries outside the UK or EEA, ensuring appropriate safeguards are in place.

9. Data retention: We will only keep your personal information for as long as necessary to fulfill the purposes for which it was collected.

10. Security measures: We take reasonable technical and organizational measures to protect your personal information against unauthorized access or loss.

11. Your rights: You have the right to access, correct, delete, or restrict the use of your personal information.

12. Right to object: You have the right to object to the processing of your personal information in certain circumstances.

13. Data portability: You have the right to request a copy of your personal information in a structured, commonly used format.

14. Automated decision making: We do not typically use automated decision-making or profiling that has a significant legal effect on you.

15. Children's privacy: Our services are not intended for children, and we do not knowingly collect information from individuals under 18.

16. Third-party links: Our website may contain links to other sites. We are not responsible for the privacy practices of those sites.

17. Cookies Policy: We use cookies to enhance your experience. You can manage your cookie preferences through your browser settings.

18. Marketing communications: You can opt-out of receiving marketing emails from us by clicking the unsubscribe link.

19. Changes to this policy: We may update this Privacy Policy from time to time to reflect changes in our practices.

20. Complaints: If you have a concern about how we handle your information, you have the right to complain to the Information Commissioner's Office (ICO).

21. Contacting us: If you have any questions, you can reach us at hello@betterdivorce.co.uk.

22. Governing Law: This policy is governed by and construed in accordance with the laws of England and Wales.